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If the customer is unsatisfied with the product delivered then he/she needs to mail us at firstname.lastname@example.org or contact at +91 75501 18022 within 3 days from the date of receiving the products.
Bank Refund – We refund the amount minus 5% in total amount (adjusted towards shipping & Payment gateway payment charges) in your bank account within 7 working days.
If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or reimburse the full invoice value as per customer demand. Refund process (if customer requests for refund) will start only after we receive back the product and validate the return.
In both the cases, chennaimicrotek.com will arrange a pick-up from your place. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund amount within 7 days. If however the return is found not eligible for refund, we will send the same back to you. In either scenario your return issue will be closed within 7 days of our receiving of the return package from you.